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Shipping and Delivery

PROCESSING

All orders are despatched from our store in Singapore.

Lead time for items is about 2-5 working days, prior to packing and delivery.

Please also note that we will only proceed to pack your jewellery after verification of payment.

 

SHIPPING

LOCAL (SINGAPORE) SHIPPING:  

ENJOY FREE SHIPPING FOR PURCHASE $100 AND ABOVE. 

Lead time for delivery is 1-3 working days. 

FOR ORDERS BELOW $100, $2.50 WILL BE CHARGED. 

We will be shipping your orders via Singpost Normal Mail (no tracking reference). 

This is to remove the risk of lost/delayed mail and any ambiguity of the shipping process, so that you can shop with a peace of mind.  

 

INTERNATIONAL SHIPPING:

STANDARD INTERNATIONAL SHIPPING (NON EXPRESS) 

Standard international Shipping will be delivered via SingPost International Registered Mail, by air. 

Delivery Lead Time For International Registered Mail: 7-21 working days

Shipping to Asia countries is SGD $5.00 flat rate.

Shipping to Rest of the world is SGD $15.00 flat rate.

A tracking reference will be provided to track your parcel. You may track your parcel here: http://www.singpost.com

Once at destination port, parcel will be handed to country's local postal handler to deliver the parcel. Please note that some countries do experience limited tracking updates/details. 

  

SHIPPING TERMS AND POLICIES 

All orders will be shipped to the address provided by the customer upon check-out. We shall not be liable for any forms of lost packages due to incorrect/missing details of address. 
Please reconfirm that you have included your postal code and unit number (if any) correctly. 

For returned package due to an invalid address or if the package is unclaimed at your local postal office, you will bear full responsibility for the shipping charges necessary for a re-shipment. In such cases, a return or refund is strictly prohibited. 

By shopping with us, you are responsible for all applicable custom charges and taxes.